Payment & Security Policy

Last updated: 17 October 2025

1. Introduction

At Daily Sneaks, we are committed to providing our customers with a safe, transparent, and reliable shopping experience.
All online transactions are processed through secure, globally trusted payment providers and are fully encrypted in accordance with PCI DSS (Payment Card Industry Data Security Standards).

2. Accepted Payment Methods

We currently accept the following payment methods:

  • Credit and debit cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Stripe (including Apple Pay and Google Pay where available)

All transactions are processed securely online.
We do not store or retain any card details on our servers.

3. Secure Payment Processing

When you make a purchase on our website:

  1. Your payment data is encrypted using Secure Socket Layer (SSL) technology to protect it from unauthorised access.

  2. Your transaction is processed directly by Stripe or PayPal, between your bank and their payment gateway.

  3. Daily Sneaks only receives a confirmation of the payment status — we never see or store your full card number, CVV code, or expiry date.

This ensures every transaction is safe, private, and compliant with international data-security standards.

4. Protection of Personal Information

All personal information collected during checkout (name, billing and shipping address, email, phone number) is handled in accordance with our Privacy Policy.
We use this information solely to process your order, provide customer support, and meet legal requirements.
We do not sell, rent, or disclose your personal data to any third party outside our trusted payment partners (Stripe and PayPal).

5. Fraud Prevention and Verification

To maintain a secure shopping environment, we may perform additional verification on certain transactions, including:

  • Validating payment details and billing information

  • Contacting you directly to confirm the order

  • Cancelling or refunding an order if we detect fraudulent or unauthorised activity

These precautions are in place to protect both our customers and our business.

6. Website Security

Our website is hosted on the Shopify e-commerce platform, which provides enterprise-grade security, including:

  • Full-site SSL encryption (https://)

  • 24/7 monitoring and firewall protection

  • Regular system updates and security patches

  • Daily data backups and intrusion-prevention measures

We continuously review and update our systems to ensure all customer information remains secure.

7. Refunds and Transaction Handling

If a refund is approved (for example, due to a defective product, incorrect order, or cancellation), it will be issued to your original payment method (Stripe or PayPal).
Refunds are typically processed within 3–5 business days, depending on your card issuer or bank.
We do not charge any handling or restocking fees for refunds caused by our error or that of our print partner.

8. Transparency and Hidden Charges

We believe in absolute transparency.
All prices, taxes, and shipping costs are clearly displayed before you confirm payment.
We do not apply hidden fees, recurring subscriptions, or unauthorised charges of any kind.
The total amount shown at checkout is exactly what you will be billed.

9. Payment Support and Contact Details

If you experience any issues during payment or have questions about a transaction, please contact our support team:

Blush Fern LTD
71–75 Shelton Street, London, United Kingdom, WC2H 9JQ
Email: info.dailysneakers@gmail.com
Phone: +44 740 198 3263
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)

We aim to respond to all payment-related queries within one business day.

10. Our Security Commitment

  • All transactions are conducted securely and transparently.

  • We partner exclusively with payment processors that are authorised, regulated, and PCI-DSS compliant.

  • You can shop confidently at Daily Sneaks, knowing your personal and financial information is protected to the highest standards.