FAQ
1. When will my order be shipped?
All orders are processed within 1–3 business days before dispatch.
Processing time does not include weekends or holidays.
2. How long does delivery take?
Delivery times may vary depending on your location.
| Region | Estimated Delivery Time |
|---|---|
| United States | 3–7 business days |
| United Kingdom & Europe | 7–9 business days |
| Canada | 7–14 business days |
| Australia & New Zealand | 8–10 business days |
| Other countries | 10–13 business days |
You will receive a tracking link once your order has been shipped.
3. Do you ship internationally?
Yes. We ship to most countries worldwide.
Customs duties or VAT may apply depending on the destination. These fees are the responsibility of the customer.
4. How can I track my order?
Once your order has left our facility, a tracking number will be sent to your email.
You can monitor delivery progress through the tracking link provided.
5. What if my package is delayed?
Shipping delays can occur due to customs, weather, or courier issues.
If your order has not arrived within 30 days after dispatch, contact us for support.
6. What should I do if I receive a damaged or incorrect item?
Please contact us within 14 days of delivery and include:
• Order number
• Photos of the issue
• Brief description of the problem
We will arrange a replacement or refund after reviewing the case.
7. Can I return or exchange my order?
We only accept returns or replacements when:
• The item is damaged or defective
• The wrong item, size, or colour is delivered
• The order is lost in transit after carrier confirmation
Change-of-mind returns or wrong size selections not caused by us are not accepted.
8. What payment methods do you accept?
We accept secure payments via:
• Credit and debit cards (Shopify Payment)
• PayPal
All transactions are encrypted for security.
9. Are your products authentic?
Yes. Daily Sneaks only sources authentic products from trusted and verified suppliers of leading sneaker brands such as Adidas, Nike, and Jordan.
10. Will I be charged customs duties?
International customers may be required to pay customs, VAT, or import fees depending on their country’s laws.
These charges are not included in the product price and must be paid by the recipient.